Template Policy

By purchasing a product from Event Kit, you are legally bound to the following terms:

Refunds and Returns

Due to the digital nature of our products, they cannot be returned or exchanged. We cannot guarantee a refund if you no longer want or need the product or service you bought. This is the case even if your circumstances have changed, you have no use for what you purchased, you made a mistake or you found you can buy the product cheaper elsewhere.

We want you to be confident in your purchasing decision, please read the information within each product page carefully, prior to purchasing. Please also read our FAQ. If you have any questions, feel free to contact us.

Copyright

Our product designs are copyrighted Event Kit. You may not resell the design or claim the design as your own and promoting them as original work.

You may use the products when working with a client. If you are using the products to build an event plan for a client or workplace, you are prohibited from claiming or promoting the template designs as your own.

Any graphics or images provided with the products is for demonstration purposes only and copyrighted to its original creator. You must replace these graphics with your own/source images yourself. We hold no liability for any image licensing/copyright issues that may occur through your unlawful use of the supplied images.

Each product purchase will be used by the purchaser only. 

Your completed event plan design or event day photos may be used as examples of excellent work in our toolkit showcase, sales pages or on our social media for demonstration and promotion purposes.

Disclaimer

The information contained on Event Kit’s website and within Event Kit associated programs, articles, resources, newsletters, community groups, training, and products, is for informational purposes only. It is general in nature and does not take into account your personal or businesses situation. The information supplied by Event Kit provides some base content for you to use and modify with information that relates to your specific circumstances.

No responsibility is assumed by the author nor anyone connected with Event Kit for the use of this information, and no guarantees of any kind are made for the performance or effectiveness of the recommendations provided. It is the sole responsibility of the user to assess whether the information is appropriate to your needs, and where appropriate, seek independent professional advice.

Technical Requirements

Our products are designed in the following file formats: Word, Excel, PDF, PPT.

Files will be delivered via digital download as a compressed .zip file. All our products are delivered via DIGITAL DOWNLOAD, no physical item will be shipped. You may need Microsoft Office or Apple iWork Productivity Suite and Adobe Pro to use and edit the templates and tools.

We may, at any time, and at our sole discretion modify the contents and/or price of products with or without notice.

Template Support

We are happy to help you with issues relating to access and general use of our templates, and any problems that might arise with these. We offer support via email and we aim to respond within 48 hours Mon-Fri (2 business days).

You have lifetime access to the templates because we give you access to download files directly to your computer, but we can’t guarantee lifetime access to our server or updates to the content. If the template has been retired/removed from the store, it will no longer be updated or accessible.

Unfortunately, we don't have the capacity to help with general event planning related questions, technical use of software, or any problems you are having with software.